Philosophy

We’re a hands-off accommodation. We value your privacy while you are staying with us, and have designed a lodging experience around that concept. Our staff is on call and available for any special requests. If you need anything, please contact us.

Payment
The Boise Heritage House has a self check-in process and no formal front desk. We require prepayment for all stays at the Boise Heritage House.

Check in & Check out
Self check-in info will be given to you upon booking. Check in time is 3 pm and check out time is 10 am. If you stretch out your stay beyond this time, please note that a $25 per hour fee applies. We will issue a complimentary hour when possible upon request. Please remove any opened food-related or cooking refuse when you leave and we will clean the rest. Unopened food may be left in your suite and we will donate it to someone in need.

Cancellation
All stays are prepaid due to the self check-in policy. In the event of a cancellation, we will retain a 10% processing fee that includes merchant refunding fees. Inside of two weeks, we will refund 50% of your stay, unless we are able to rebook. Within 48 hours, we do not offer a refund unless we rebook. In the event we can rebook your reservation, we will still retain a 10% processing fee. Please note that reservations booked for Thanksgiving, Christmas and whole house reservations will be charged a cancellation fee of 25% due to the difficult nature of rebooking these dates, as travelers plan their holiday vacations months in advance.

Parking
We have four dedicated off-street parking spaces designated for our guests. The parking lot is located in the alley way in between Idaho street and Main street, behind the house. You may park parallel to the garage doors if the space is unoccupied. The Boise Heritage House is not responsible for your vehicle; please lock your car and bring your valuables inside. There is also street parking on a first come, first serve basis. The street parking is on Main street, 1st street and 3rd street for overnight and short term daytime parking.

Forget Something?
We have a few items in case you forgot something major to get you through the night. We have a drawer in the kitchen with various items for your comfort such as toothbrushes, first aid, doggy bags, etc.

Backyard Garden
The garden is a public place for our visitor’s use and includes a gas barbecue, picnic table, and seating. Feel free to use it as you please! Enjoy!

Recycling & Garbage
We definitely support reuse and recycling at the Boise Heritage House and encourage our guests to separate their garbage! Boise provides one container recycling in the blue bin in front of the garage in the alleyway; please see this list of City-accepted recyclable items. If you would prefer, please leave glass and other recyclables in the reusable bag and housekeeping will dispose of them in the correct containers.

TV & Internet Access
We have free wi-fi and smart TVs with streaming. The access code for the wireless internet will be in your welcome email prior to your arrival. Each smart TV is equipped with streaming services such as Netflix, Hulu, etc. You will need your personal login information to access these. Each TV also has free live TV.

Heating & Cooling
The main house has central air and geothermal heating. The loft has geothermal heating and wall unit A/C. There is also an electric fireplace in the loft for your convenience. N

Housekeeping & Cleaning Supplies
Housekeeping services can be arranged for daily or weekly service for an extra cost. If you would like to clean your own space, there are various cleaning supplies in the laundry room, including extra paper towels, toilet paper, cleaning rags, all-purpose cleaner, a broom and dustpan, etc. If you use the kitchen we ask that you clean up after yourself, by wiping down surfaces and putting dishes in the dishwasher. As per your request, we can also arrange to set out vacuums or any additional cleaning supplies.

Laundry
The complimentary laundry facilities are located in the kitchen area. We have a washer and dryer available for your convenience and use prior to 10:00 a.m and after 4:00 p.m. The ironing board is located on the second floor in the closet next to the Mayor’s Study, and the iron is located on the wall next to it.

Management & Emergencies
If you have any after-hours questions, suggestions or ideas, please contact us. The staff can help with lockouts, internet connections and more. In the rare instance the electricity goes out at the Boise Heritage House, we have flashlights in the bathroom in each unit. Fire escape ladders are located in each upstairs suite.

Damages
Thank you in advance for your care of the historic Boise Heritage House. We acknowledge the difference between daily wear and tear and gross negligence. The Boise Heritage House retains the right to charge our guests for any extensive damage to our suites. Please be responsible with our space and furnishings as you would to your own home. Please be especially mindful of our fragile antiquated sewer system, and refrain from flushing anything like baby wipes, makeup removers or feminine products down the toilet or excessive hair down the drains.

Smoking
There is no smoking in the rooms or in common areas. Smoking inside the Boise Heritage House will result in a minimum $250 damage fee. Please help us keep this beautiful old home in pristine condition!